General enquiries

Freephone: 0800 499 700

Phone: +64 4 439 7400

Fax: +64 4 439 7700


Email addresses for Ministry staff use the formula:

Media enquiries

Phone: 027 231 6930


Head Office, Wellington

Environment House
23 Kate Sheppard Place,
New Zealand

PO Box 10362
Wellington 6143
New Zealand

Kate Sheppard Place is near the main bus depot and railway station and runs between Molesworth Street and Mulgrave Street. Pedestrian access is from either Molesworth Street or Mulgrave Street.

Vehicle access is from Molesworth Street as Kate Sheppard Place is one-way in parts. Molesworth Street is one-way and must be entered from Lambton Quay to access Kate Sheppard Place. You can leave Kate Sheppard Place by either Molesworth Street or Mulgrave Street.

Environment House is accessible to people with mobility impairments.


Please take the stairs or lift to Level 1 and sign in with our receptionist.

Auckland Office

Level 6, Tower Centre
45 Queen Street
Auckland 1010
New Zealand

PO Box 106483
Auckland 1143
New Zealand

Official Information Act requests

Sources of information

Before requesting official information (Official Information Act 1982) from the Ministry for the Environment, we encourage you to check out our sources of information below as you may find the information you need is already publicly available:

  • websites
  • online datasets
  • publications
  • reports

How to make a request

Requests should include your name, your postal address or preferred email address, and specific details of the information you want.



Post your request to:

Executive Relations
PO Box 10362
Wellington, 6143.

How long will it take?

We will acknowledge your request as soon as practical and respond no later than 20 working days after we receive it. Sometimes for large requests or those requiring consultation, the Act allows for a time limit extension. If so, we will let you know and give you a specific due date.

Withholding information

We may withhold information for specific reasons. If this occurs, we will explain the reasons why. For more information please refer to sections 6, 9 and 18 of the Official Information Act.


If you are unhappy with our response, contact us in the first instance. You have the right to seek a review of the response by the Ombudsman.

NZ Relay Service

The New Zealand Relay Service [NZ Relay website) allows people who are deaf, hard-of-hearing, deaf-blind, or speech-impaired to place calls to standard telephone users via keyboard or assistive device. It also provides for video calls.

Problems with the website or with submitting consultations?

Email: If relevant, please include the page URL.